Find new device drivers if you changed operating systems The fingerprint device drivers and security software are designed for specific operating system. Select the desired files and choose ‘Download files’ to start a batch download. Clean the fingerprint reader. Javascript is disabled in this browser. Update the device driver.

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The following information may help troubleshoot problems. Update the device driver The fingerprint reader cingerprint requires a device driver to allow software to control it. Select your operating system and versionChange Detected operating system: Next, see if Windows supports the fingerprint reader. Open the Device Managerand then expand the Biometric list of recognized sensor devices.

The biometric device is the hardware that controls the fingerprint reader. The Virtual Agent is currently unavailable. Logon accounts contain user’s names and passwords for secure applications and web sites that you register with the access manager.

Please try again shortly. Please verify your product is powered on and connected, then try again in a few minutes. Compaa there is no Biometric entry, then Windows cannot identify the fingerprint reader hardware.

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Fingerprint Sensor driver free download for windows – Hewlett-Packard – HP Compaq w

If you choose to change the OS, you may have trouble setting up the fingerprint reader again. Javascript is disabled in this browser.

Check for Windows support. Thank you for your patience. We were unable to find any drivers for your product. The fingerprint sensor driver is listed.

If there is a Biometric entry, then Windows supports the device. Digital Persona application software for 32 bit Vista and Windows 7. Select all Deselect all. If your device driver is up-to-date, see if your access manager software is compatible with your fingerprint reader.

Before using the fingerprint reader, be sure that your fingers are clean. Solution and Diagnostic Data Collection. Update the fingerprint reader software. If a biometric option does not exist in your BIOS, then the fingerprint reader is always enabled.

To make sure the Windows device driver for the fingerprint reader is up-to-date; follow the steps in Updating the device driver. Enable biometric support Some types of BIOS allow you to enable or disable individual hardware components.


HP Notebook PCs – Troubleshooting a Fingerprint Reader (Windows 7, Vista, XP)

Depending on the model and the year it was purchased, HP provides a number of access manager applications. HP encountered an error while trying to scan your product. The fingerprint sensor is listed as a Validity Sensor or AuthenTec Sensor, depending on the model number of your computer. Modify your browser’s settings to allow Javascript to execute. Select the operating system currently on the computer, scroll down, and then expand Drivers – Keyboard, Mouse and Input Devices.

See your browser’s documentation for specific instructions. Operating System – Windows 7, Windows 8, Windows 8.